Privacy Policy
Effective Date: 02 January 2020
This Privacy Policy outlines how the East African Regional External Quality Assessment Scheme (EA-REQAS) collects, uses, discloses, and protects your personal information when you interact with the Proficiency Testing (PT) scheme platform and related services. By using the platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name of Health Facility
- Name of contact persons
- Email address
- Phone number
- Job title or role
b. Technical Information
- IP address
- Browser type and version
- Operating system
- Usage data (e.g., pages visited, time spent on the platform)
c. Testing Data
- Laboratory identification codes
- Results submitted for proficiency testing
- Feedback on testing processes and results
2. How We Use Your Information
Your information is used for the following purposes:
- To register and manage your account on the PT scheme platform.
- To facilitate the proficiency testing process and provide related services.
- To communicate with you about updates, notifications, or issues related to your participation.
- To analyze data for quality improvement and research purposes.
- To comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it in the following circumstances:
- With Your Consent: If you provide explicit consent for specific uses.
- Service Providers: To third-party vendors who assist in the operation and maintenance of the platform, under strict confidentiality agreements.
- Regulatory Authorities: As required by law or to comply with legal obligations.
- Aggregate Data: Non-identifiable aggregate data may be shared for research, reporting, or advocacy purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to certain processing activities, such as marketing.
To exercise these rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements.
7. Cookies and Tracking Technologies
The platform may use cookies and similar technologies to enhance user experience and gather usage data. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
9. Children's Privacy
The platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Dennis Mwiti - This email address is being protected from spambots. You need JavaScript enabled to view it.
Amref Health Africa Kenya
Wilson Airport
P.O Box 30125 - 00100 Nairobi
By participating in the PT scheme and using our platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.